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Psychological - Coaching - Counselling - Workshops

Steps 4 Success Psychological, Counselling and Coaching Services are made up of experienced and qualified psychologists, and allied health professionals and support staff. The team is chosen for their professional and caring qualities with everyone's focus being about providing an environment that is welcoming where you are given an opportunity to bring about positive and sustainable change in your life.

Kaylene Akins T/as Steps 4 Success

ABN: 15 906 871 913

Kaylene Akins - Principal/Reg. Psychologist No. PSY0001223456

kayleneRegistered Psychologist with the Australian Health Practitioner Regulation Agency (AHPRA)

• Registered MA Provider of Medicare Services

• Provider of ATAPS-BOMH Services

• Registered Work Cover Provider

• Registered: Victims Services Counsellor

• Founding Member: International Society for Coaching Psychology (ISCP)

• Member: International Positive Psychology Association (IPPA).

• Member: University of Sydney Coaching & Mentoring Association (USCMA).

• Member of the Australian Association of Psychology Inc. - MAAP

• Provider of Professional Supervision.

Kaylene Akins - Master Applied Sc. (Psychology of Coaching); B.Soc.Sc, Grad.Dip. Counselling. Kaylene completed her undergraduate degree in Psychology through Charles Sturt University in 1990 and then went on to do her Post Graduate in Counselling at the same University before becoming fully registered as a Psychologist.

Kaylene has worked in both government and non-government organisations. She was employed as an Adolescent and family therapist in a residential care facility in 1991 and for 7 years worked with children, young people and families to resolve family breakdown and conflict to reconcile the differences in a behaviour modification and therapeutic framework using a systemic model. Between 1998 and 1999 Kaylene become the NSW Clinical Manager for out of home services over seeing 7 out of home services to do with placements and case management, staffing and contracts with some of the state's most challenging young people.

During this time Kaylene also worked part time in her own Private Practice doing individual and couples counselling and family therapy. At the end of 1999 she moved into full time private practice at her practice in Killarney Vale. In 2004 she completed a Masters in Coaching Psychology at the University of Sydney.

She provides evidence based psychological services for children, adolescents and adults with various clinical presentations – including health and stress management, anxiety, depression, adjustment disorder, bereavement, behavioural problems with children and adolescents and parenting, relationship counselling, PTSD, trauma, domestic violence, and, sleep problems, AOD eating disorders, bipolar and dissociative disorders and peri-natal care. Furthermore as a coaching psychologist she uses a positive psychology framework doing lifestyle, business and executive coaching around workplace issues, and for those clients who may want to get more out of their life and address lifestyle and work/life balance relating to their health and well-being.

Kaylene draws on treatment modalities of CBT, ACT, DBT, IPT, Narrative, solution focused; positive psychology strength based models; and incorporates a systems approach. However, she has experience in many therapeutic models and based on the client’s assessed need will draw in the best practice model of evidence based treatments to support the clients to achieve the best outcomes from treatment working in a collaborative way with the client.

Kaylene is available for appointments Tuesday, Wednesday, Thursday and Fridays.

Jacqui Darnell - B.Soc.Sc. (Hons); Assoc.MAAP. JacquiRegistered Psychologist - PSY0002034673

Jacqui has been working with adults and young people in a variety of scenarios for 25 years. She has mentored women in business, worked on the Lifeline crisis-line, volunteered in school classrooms from Kindy to Yr6, and coached teenage students in Leadership programs.

Jacqui’s background includes a Bachelor of Science and Diploma of Remedial Therapies, which when combined with her degree in psychology supports her passion for facilitating mental health and well-being in children and their parents, adolescents, young people and adults.

By incorporating principles of Positive Psychology and Self-Compassion with evidence-based therapies, Jacqui assists clients with diagnosis, treatment and management of concerns and difficulties with anxiety, depression, bereavement, health, emotion-regulation and behaviour management.

Jacqui has two children, one at school and one doing tertiary studies, a partner and a big, fluffy dog. She loves learning and discovering new ways of experiencing life. She completed her Bachelor Social Science (Psychology) (Honours) degree at Charles Sturt University, is a member of the Australian Association of Psychology Inc. and approved by AHPRA as a Registered Psychologist.


maureenMaureen McKellar - Registered Psychologist

Maureen started her career in psychology as a School Counsellor and made the move to private practice in 2005. Her business was based in Tamworth and she built it into the largest private practice in the North West with 5 psychologists and reception staff. She moved to The Central Coast in 2013 to be closer to family. Maureen lives with her husband, has 3 adult children and 7 grandchildren. Maureen has experience working with clients with depression, anxiety, trauma, work issues, PTSD, issues to do with aging, pregnancy, family stressors, domestic violence and many other conditions. She works with all age groups but particularly enjoys working with people over 50.

Maureen has training in and uses a number of therapeutic strategies including Cognitive Behaviour Therapy (CBT), Acceptance Commitment Therapy (ACT), Cognitive Processing Therapy, Solution Focused Brief Therapy and Motivational Interviewing to name a few.

Maureen has a Diploma in Teaching, a Bachelor of Education (Special Education) and a Post Graduate Diploma in Psychology. She is registered as a Medicare Provider, is registered with AHPRA, is an approved WorkCover psychologist and has all the relevant insurances. She is an experienced generalist psychologist, and is looking forward to working with the team at Steps 4 Success. She is available for appointments on Tuesdays and Wednesday and some after work appointments on Thursdays.


Nicole Ryder – Registered PsychologistNicole

Nicole is a Registered Psychologist with AHPRA holding a Bachelor of Psychology and Masters of Occupational Health and Workplace Injury Management from the University of Newcastle.

Nicole has worked predominantly with children and adolescents over the last 9 years at headspace and Child and Adolescent Mental Health, Central Coast Local Health District.

She is currently working as a School Counsellor and has been supporting adult clients in private practice part time for the last 3 years.

Nicole uses a variety of therapeutic strategies with a preference for Cognitive Behaviour Therapy (CBT) and Acceptance and Commitment Therapy (ACT).

Nicole has experience in the treatment of Depression, Anxiety Disorders, Emotion Regulation and  Behavioural Management. She is available for appointments on Thursday evenings and some Tuesday evenings.




Melinda Catalano (Practice Manager and Life Coach)

Melinda first joined the practice in 2006 and has been working with us ever since with a couple of small breaks as she added to her family.

She loves managing the office and ensuring client’s needs are dealt with it in a professional, empathic and caring manner as the first point of contact.

She welcomes your call to enquire about our services and to make an appointment with one of the psychologist to best support you.

Melinda has a Diploma in Life Coaching and is available also for appointments if you want to get more out of your life.  (Go to the section on Coaching to see what coaching can do for you)



taraTara Cosgrove – Junior Office Assistant

Tara is our friendly junior receptionist and is studying Psychology full time at Macquarie University whilst being a part of the Steps 4 Success team.

Tara enjoys having the ability to help others and, as the first point of contact, is here to answer your questions and arrange suitable times for your appointments.

Tara has a passion for learning and enjoys a well-balanced social life with friends, going to the beach and walking her dog Shaggy.




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